Health Coach / Patient Care Coordinator

Location: Hybrid / In-office (preferred)
Schedule: Part-time, 10–20 hours per week
Compensation: $30–45/hour (based on experience) + performance bonuses
Reports to: Podiatric Physician (Practice Owner)

About the Practice

We are a direct-care podiatry practice specializing in non-surgical, regenerative, and integrative solutions for patients with chronic foot and ankle pain who have failed prior treatments and want to avoid surgery.

Our patients are thoughtful, motivated, and seeking high-touch, relationship-based care—not rushed, insurance-driven visits.

Role Summary

The Health Coach / Patient Care Coordinator serves as the primary guide and educator for patients enrolled in our program.

This role focuses on:

  • patient education

  • care coordination

  • nutrition and lifestyle support

  • accountability and follow-through

This position does NOT diagnose, prescribe, interpret labs, or make medical decisions.

Key Responsibilities: Patient Education & Support

  • Reinforce the physician’s care plan in clear, patient-friendly language

  • Review lab results after physician interpretation and explain lifestyle implications

  • Provide nutrition, stress, sleep, and movement guidance within defined protocols

  • Support patients through behavior change and adherence

Care Coordination

  • Track labs, supplements, laser sessions, and follow-up appointments

  • Ensure patients complete required steps on time

  • Serve as the main point of contact for non-clinical questions

  • Communicate patient updates and concerns to the physician

Program Continuity & Experience

  • Maintain consistent check-ins with patients

  • Monitor milestones, progress, and barriers

  • Reduce drop-off and confusion between visits

  • Uphold a calm, confident, premium patient experience

Administrative Support

  • Maintain patient notes and tracking tools

  • Coordinate scheduling and follow-ups related to the program

  • Assist with onboarding new program patients

What This Role Does NOT Do

  • Diagnose or treat medical conditions

  • Order or interpret labs independently

  • Recommend medications, injections, or medical procedures

  • Replace the physician’s clinical role

Qualifications

Required

  • Certification or formal training as a Health Coach, Nutrition Coach, or similar

  • Strong communication and emotional intelligence

  • Comfort working with patients who have chronic pain or complex histories

  • Alignment with holistic, integrative, and regenerative care principles

  • Confidence working in a cash-based, premium care environment

Preferred

  • Experience in functional or integrative medicine settings

  • Familiarity with common lab panels (metabolic, inflammatory, nutritional)

  • Background in patient navigation or care coordination

  • Experience supporting lifestyle and behavior change

Ideal Candidate Traits

  • Calm, grounded, and empathetic

  • Organized and systems-oriented

  • Comfortable discussing money and value without apology

  • Excellent follow-through

  • Values long-term healing over quick fixes

Compensation & Growth

  • Hourly pay: $30+/hour (DOE)

  • Performance bonuses tied to:

    • Program completion rates

    • Patient engagement and satisfaction

    • Operational milestones

  • Opportunity to grow into a senior coordinator or program lead role

Why This Role Is Different

  • No insurance pressure

  • No rushed visits

  • Deep patient relationships

  • Collaborative care model

  • Meaningful impact on quality of life

How to Apply

Please submit to hr@pacificpointpodiatry.com

  1. Resume

  2. Short cover letter answering:

    • Why this role appeals to you

    • Your experience supporting patients through change

    • Your comfort level working in a cash-based practice